Coronavirus Update

Written by Jenna Johnston

Coronavirus Update

Due to the recent outbreak of Coronavirus, we will update this page regularly with attraction closures.

Disneyland Paris

Update 2nd July 2020 

We are excited to let you know the good news that Disneyland® Paris is reopening on the 15th July! As you would expect everyone has been working incredibly hard to put procedures in place to ensure the safety of all guests whilst keeping the ‘magic’ that we all love.

With your safety in mind, things will inevitably be a little different – here’s some of things that will be in place when you visit:

Physical distancing measures will be implemented around the parks and attractions, enhanced cleaning measures with hand sanitising / wash stations available throughout the parks and face coverings will be mandatory for everyone aged 11yrs+.

In addition Disneyland Paris will be introducing an ‘Arrivals Reservation System’ later this week to limit attendance and to further protect guests.

After purchasing your tickets, you will need to register and ‘book in’ your tickets for the dates you wish to visit. You need to do this even though you select dates at the time of booking. Further information about this will be emailed along with your tickets.

If you have already purchased tickets and would like to register them and book in your visit dates please use this link: 

Florida Attractions: 

Walt Disney World, Florida- phased opening from July 11th, although travel restrictions remain in place
Walt Disney World, Florida are offering guests who are impacted by this closure an extended ticket validity. They are not offering a refund on tickets purchased for visits planned in this period.
All 2020 tickets have now been automatically  extended until 30th September 2021. 

Universal Orlando Resort- now open- although travel restriction remain in place
Universal Orland Resort have extended the validity of 2020 Explorer tickets until June 2021.

Should a Government enforced travel restriction be enforced at the time of your visit meaning you are unable to travel, please contact your holiday insurance provider for guidance on compensation.

Find further information about our booking terms here.

UK  Attractions: 

10th June 2020: The vast majority of attractions that we work with in the UK are temporarily closed, a small number of outdoor attractions, theme parks and zoos plan to open soon subject to Government guidelines and we will update tis page and the individual attraction tickets pages once tickets become available.

If you are impacted by an attraction closure you will be offered the chance to visit at another time during the year or a credit against another attraction on our website.

As an agent of the attractions we partner with, offering exclusive and special offer tickets with we are unable to authorise refunds. However, should a refund be agreed an administration fee of 10% of the booking or £10 for bookings under £100 will apply.