Due to the recent outbreak of Coronavirus, we will update this page regularly with attraction information/ closures.
Should you have any questions regarding attraction closures/ reopening or an other query that impacts your bookings please email our friendly customer care team: [email protected]
Updated Wednesday 25th Nov 2020
Due to the recent restrictions imposed by the UK Government, travel from the UK to France is not currently possible.
✨ Important Notice: Further to the announcement from the French President Emmanuel Macron, Disneyland® Paris Parks will be temporarily closed until February 12th 2021 and will no longer be opening as previously planned over the Christmas holiday period.
We are contacting all customers visiting in this period and appreciate your patience whilst we undertake this process.
Non dated tickets:
If you hold an undated ticket validity has now been automatically extended until 30th September 2021. You will still need to check the opening calendar and visit on a day that matches your ticket type, for example a Mini day.
Buffalo Bills Wild West Show:
Disneyland Paris® have confirmed that this show is now permanently closed.
Once you are able to visit again with your safety in mind, things will inevitably be a little different – here’s some of things that will be in place when you visit:
Physical distancing measures will be implemented around the parks and attractions, enhanced cleaning measures with hand sanitising / wash stations available throughout the parks and face coverings will be mandatory for everyone aged 11yrs+.
In addition Disneyland® Paris will be introducing an ‘Arrivals Reservation System’ later this week to limit attendance and to further protect guests.
After purchasing your tickets, you will need to register and ‘book in’ your tickets for the dates you wish to visit. You need to do this even though you select dates at the time of booking. Further information about this will be emailed along with your tickets.
If you have already purchased tickets and would like to register them and book in your visit dates please use this link: https://picniq.uk/disney-reservation
Walt Disney World, Florida- phased opening from July 11th, although travel restrictions remain in place
Walt Disney World, Florida are offering guests who are impacted by this closure an extended ticket validity. All 2020 tickets have now been automatically extended until 30th September 2021.
Universal Orlando Resort- now open- although travel restriction remain in place
Universal Orland Resort have extended the validity of 2020 Explorer tickets until 17th December 2021.
Should a Government enforced travel restriction be enforced at the time of your visit meaning you are unable to travel, please contact your holiday insurance provider for guidance on compensation.
Find further information about our booking terms here.
The majority of the UK attractions that we work with are currently closed following Government lockdown restrictions.
Once the reopen, in order to ensure proper social distancing, capacity restrictions are in place and therefore it is important to book your tickets in advance to ensure that you are able to visit at a time and date that suits you.
See our tickets website for more information and to book your tickets in advance for 2nd December onwards.
If you have been or are impacted by an attraction closure you will be offered the chance to visit at another time during the year or a credit against another attraction on our website.
As an agent of the attractions we partner with, offering exclusive and special offer tickets with we are unable to authorise refunds. However, should a refund be agreed an administration fee of 10% of the booking or £10 for bookings under £100 will apply.